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Field Service Technician

Date:  Mar 19, 2023

Toronto, ON, CA, L5R 3V8

Agfa Graphics Offset division is looking for a Field Service Engineer to join their team. You will be reasonable for performing technical service and support day-to day business on Agfa GS and 3rd party products to customers and internal staff.

Responsibilities, but not limited to the following:

  • You will be responsible for system installation, repair and upgrading new products.
  • Accountability for system acceptance
  • Maintain service level agreements, repair, and respond to clients based on service agreements in a professional manner. 
  • Ensure technical knowledge transfer to Agfa organization
  • Maintain processes, procedures, and best practices.
  • Provide a high level of customer satisfaction on project implementation and issue handling
  • Continues to stay up to date on latest Agfa GS products & solutions
  • Handle incoming client call and respond to them accountancy.



  • Electrical / Electronic Engineer with very good IT background



  • Experience in Prepress equipment and networks is a must


Specific skills:

  • In-depth knowledge of electronics
  • Advanced computer skills
  • Willingness to travel frequently (domestic and international) and to work beyond office hours
  • Analytic and troubleshooting skills
  • Ability to work under pressure
  • Fluency in English, written and spoken, is mandatory


What we offer now and in the future:

  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.


Curious about this opportunity? We also know that a job contains more than just bullets! Apply! We love to tell you more about our company, the content of the function, responsibilities and possibilities. Just apply! Talk Soon.


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