Field Service Engineer (Midlands)
Date: Jun 14, 2022
Location: home based, GB
Company: AGFA
1. JOB IDENTIFICATION |
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COMPANY (name & code) |
Agfa HealthCare UK
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COUNTRY |
UK/ |
DEPARTMENT |
Healthcare Operations |
JOB TITLE |
Field Service Engineer |
LINE MANAGER (name & user ID) |
Team Leader (South West) |
EMPLOYEE (name & user ID) |
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ORGANISATION/REPORTING LINES |
2. JOB OBJECTIVE (Describe the nature, scope and objective of the job in no more than 3 or 4 sentences: what, how, why) |
This position performs technical support for Agfa Healthcare’s imaging products. The employee will be based from home and will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment. The individual must be customer focused at all times, must be prepared to work alone and as part of a team, be able to interact well with colleagues, customers and third party trades in a professional and tactful manner, and in doing so present a positive image of the Company.
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3. JOB STATISTICS |
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DIRECT REPORTS |
Full Dotted |
SALES |
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BUDGET |
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GEOGRAPHY |
UK (Midlands) |
MAJOR CONTACTS |
Internal Field Engineer Team Leader Field Manager Technical Manager Key Account Managers Sales/Service Manager Applications specialists Any Agfa employee External Radiographers Radiologists PACS/RIS Managers System IT Administrator IT Manager Any hospital clinical employee |
OTHER |
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4. JOB DUTIES & ACCOUNTABILITIES (Describe between 5 and 10 essential responsibilities or duties of this position in order of importance) |
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5. JOB QUALIFICATIONS (Education & experience necessary for this position) |
EDUCATION |
Degree, HND or similar in Engineering/Electronics. Qualification in ICT or Computer Science or qualified by experience.
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EXPERIENCE |
Experience of supporting healthcare products. Ideally CR and DR X-ray systems. Experience of networking and remote diagnosis software systems. Ideally experience working in IT healthcare environment (PACS, RIS) Experience of working safely with electromechanical systems.
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SPECIFIC SKILLS(core competencies, key specialities, technical, human relations or managerial skills, and knowledge areas necessary) |
Able to fault find basic electronics to component level. Excellent analytical skills. Excellent attention to detail. Ability to use initiative. Good team player. Flexible and adaptable. Strong self-motivation. Must hold Full UK driving licence. |
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Job Segment:
Maintenance, Field Engineer, Electronics Engineer, Computer Science, Field Service, Manufacturing, Engineering, Technology