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DR Field Service Engineer

Date: Aug 9, 2019

Location: home based, PL

Company: Agfa-Gevaert NV

Currently we are looking for a proactive Field Service Engineer for DR and CR equipment. This position performs technical service and support day-to day business on Agfa and 3rd party products and systems to customers.


Location: pomorskie or kujawsko - pomorskie


Major Accountabilities:


  • Install and modify Agfa and 3rd party products (DR and CR)
  • Troubleshoot Agfa and 3rd party products, also repair and replace on-site and remotely
  • Assist R&D and HQ in problem solving and risk analysis
  • Train the customers
  • Escalate when necessary problems to 2nd and 3rd tier support
  • Service incidents documentation
  • Perform preventive/corrective maintenance on equipment
  • Assist internal and external customers (e.g. user, freelancer, colleagues from all business areas, HQ etc.) on-site and remotely on technical questions and issues
  • Identify opportunity for up-selling Agfa Services and Products and pass on upselling opportunities to sales as required



  • Higher education preferably electrical engineering, automation, mechatronics, medical physics or related
  • Expereince in service mechanical and electrical devices together with cooperating computer software.
  • Experience in installing and maintaining medical devices and especially X-ray or DR systems will be a great asset
  • Proactivity, flexibility, independence, own initiative, eager to act on short notice and to change schedules, openness to new challenges
  • Driving license,
  • Very good knowledge of English language

Job Segment: Maintenance, Medical, Engineer, Field Engineer, Electrical, Manufacturing, Healthcare, Engineering

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