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Logistics Operations Specialist

Date: Dec 27, 2020

Location: Warsaw, PL

Company: Agfa-Gevaert NV

Customer Operations are as core to our client services as the products themselves. As a member of our ESSC Logistics Operations you are responsible for managing and supporting activities related to central & local transports and warehouses. In this role you will be handling Worldwide transport complaints and claims as well as dealing with warehouse returns administration. In this role you are interacting with third-party suppliers, Agfa HQ, other teams in ESSC and our clients.


Location: Warsaw


Major responsibilities:

  • Process complaints and claims in SAP – worldwide 
  • Cooperate with transport providers and warehouses
  • Decide on actions regarding complaints and claims
  • Liaise with other Agfa teams and customers to agree needed actions / solution
  • Administrate warehouse returns
  • Manage internal enquiries concerning logistic status
  • Transport costs control
  • Other logistic activities


What we offer you:

  • Very positive working atmosphere
  • A job in a dedicated B2B environment, interacting with European customers
  • A truly international team of colleagues in a friendly environment
  • Competitive salary and benefits package 
  • Permanent employment agreement


What you offer us:

  • Fluency in English and German
  • Minimum 1 year experience with logistics or transport operations
  • SAP knowledge will be an asset
  • Very good planning ability and organizational skills
  • Ability to make up decisions
  • Good communication skills and the capacity to work as a true team player
  • Accuracy and ability to follow-up and tracking
  • Accountability for processes, cooperation and figures

Job Segment: Operations Manager, Logistics, Claims, Warehouse, Operations, Insurance, Manufacturing