Key Account Manager

Company Overview:

The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.

Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.

Position Overview / Summary:

This position provides day-to-day Sales delivery to Agfa customers and the Agfa organization.

The Key Account Manager acts as single point of contact to customers for Agfa solutions & services and is responsible for identifying Imaging and DR opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts. Cultivating relationships (making, creating and establishing) is essential. The role is a combination of products & solutions/ services of technical complexity. The accounts entail also competitive and innovating/new products.

Location: (location of position):

• Madrid

What You'll Do (Responsibilities):

• Create and execute a strategic account plan.
• Constant update of his customer base in MS Dynamics.
• Act as single point of contact to assigned customer base for Agfa solutions & services.
• Accompany prospective customers from first contact to closing of contract.
• Qualification of accounts.
• Perform Equipment and solutions presentations and Demos.
• Define preliminary quotes in Agfa’s configuration and pricing tool (Sofon).
• Manage customer relationship.
• Manage customer expectations during proposal & negotiation phase.
• Negotiate with customers (new sales, service contracts).
• Explain and demonstrate the sold products/solutions and think strategically with the customer (requires in depth knowledge of product line and its applications).
• Coordinate and control sales processes.
• Being Sales contact in hand-over from Sales to Services.

Who You Are (Qualifications):

• You hold a Bachelor degree in a Medical, Economical or Technical field.
• You have min. 5 years of sales experience on value added selling on product and solutions (incl. tender management). Experience in medical imaging would be a strong asset.
• As a strong team player you are able to maintain a high level of quality in a continually changing environment.
• Strong communication skills and business orientation.
• Analytical and problem-solving capabilities.
• You have very good communication skills in Spanish and English.
• You have a driving license cat. B and you are willing to travel on a regular base.

(Agfa) Our Values:

Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)

Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)

Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).

Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.