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Local ICS Manager

Date: May 14, 2019

Location: Barcelona, ES

Company: Agfa-Gevaert NV

Position: Iberia ICS Manager

Location: Barcelona - Spain

 

The local ICS manager is the local ICS business partner who is responsible for delivering local support on HW/SW and all ICS Processes in Iberia for all BGs. He is only resposible of local RSO management.

 

Major Accountabilities:

 

ICS\CGIS & ICS\EUS tasks

As Local ICS Manager he is responsible for meeting the ICS objectives within quality, time and budget, and for managing the associated resources such as human, technical and monetary resources. He is also the Local Business Partner and he understands and manages the requirements of the customers by being in close contact with the local Agfa business managements. He ensures conformance to all Agfa ICS related standards and policies and IT related local laws and regulations.

  1. He has the responsibility to implement all policies, guidelines and procedures and ensure conformance to ISO9K and where applicable to ISO27K in Iberia.
  2. Project Leader for local CGIS projects
  3. System Engineer
    • Define standards for Server installation (Windows & Linux OS, backup, DRP, virus patching, maintenance)
    • Define, implement and maintain local Network and Data Room Setup
  4. Local RSO manager
    • He is responsible for user support remote and on site
    • He is responsible for asset administration: on site and remote IMAC
    • 3rd line problem solving as a specialist for CGIS and on demand support
    • He is the manager of the RSO contractor

       

      Normal business hours, however, the resolution of some issues may require sporadic availability after hours

 

Requirements:
 

Education: Master computer science or Master Industrial Engineering or equivalent through experience

 

Experience: Min. 3 year in IT management and min 5 years in IT support

 

Specific Skills:

Project Management

HW: Dell, HP

OS: Windows, Linux

VM: VMware

 

Languages: Fluent Local Language(s) / Fluent English

 

Behavioural Skills: Customer focus, communication skills and stress resilience. Good guidance of, and close cooperation with the people from Solution Development while at the same time maintaining the ICS standards is a big challenge
 


Job Segment: Engineer, Manager, Computer Science, Linux, Project Manager, Engineering, Management, Technology

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