Field Service Engineer

Currently we are looking for a proactive Field Service Engineer for DR and CR equipment. This position performs technical service and support day-to day business on Agfa and 3rd party products and systems to customers.

Location: Northern Poland, preferred regions: pomorskie, kujawsko-pomorskie, wielkopolskie

Major Accountabilities:

• Installing and modifying Agfa and 3rd party products (DR and CR)
• Troubleshoot Agfa and 3rd party products, also repairing and replacing on-site and remotely
• Assist R&D and HQ in problem solving and risk analysis
• Training the customers
• Escalate when necessary problems to 2nd and 3rd tier support
• Service incidents documentation
• Performing preventive/corrective maintenance on equipment
• Assisting internal and external customers (e.g. user, freelancer, colleagues from all business areas, HQ etc.) on-site and remotely on technical questions and issues

Requirements:

• Higher education preferably electrical engineering, automation, mechatronics, medical physics or related
• Expereince in service mechanical and electrical devices together with cooperating computer software
• Experience in installing and maintaining medical devices and especially X-ray or DR systems will be a great asset
• Proactivity, flexibility, independence, own initiative, eager to act on short notice and to change schedules, openness to new challenges
• Driving license, willingness to daily travel on business
• Very good knowledge of English language

What we offer you:

• Very positive working atmosphere in international organization 
• Competitive salary and benefits (company car, private medical care, possibility to join sport card and additional insurance, referral bonus, holiday allowance, 30 minutes break included in work hours, additional day off for your Birthday)
• Permanent employment agreement after the trial period
• The opportunity to develop new skills