Senior Key Account Manager NL

Date:  Jan 30, 2024

home based, NL

The Senior Key Account Manager acts as single point of contact to key customers and prospects for Agfa HealthCare IT products & services. He/she is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts.


As a Key Account Manager you are responsible for: 

  • The development of a local sales strategy to secure new customers, by conveying the features, benefits and value proposition of Agfa HealthCare’s full portfolio of IT products to the different stakeholders;
  • Creating and executing the account planning, in order to secure the installed customer base;
  • Customer satisfaction, maintaining our brand credibility and the customers’ trust in Agfa Healthcare;
  • Developing and managing profitable annual order intake and sales plans for our IT products and contributing to our competitive advantage by:
    • Adhering to and promoting a strategic selling process where you support in defining and refining a consistent and reusable formula for winning new business;
    • Developing and expanding consultative sales relations with decisionmakers within the customer's organization such as key management, executive management, CFO, CIO, CEO, CMIO, …
    • Improving the accuracy of detailed forecasts and sales pipeline reports;
    • Managing customer relationships, setting clear customer expectations and communicating clearly with Agfa colleagues and customers to ensure a seamless implementation and follow up of customer escalations;
    • Managing the bid and tender process with internal and 3rd party vendors;
  • Business advice on our product roadmap, vision and business development plans;
  • Monitoring industry trends, obtaining competition intelligence and sharing that information internally with the management and key stakeholders;
  • Managing the expenses according to budget limitations with respect to Agfa’s Quality Standards, business processes and the HealthCare Code of Conduct.


What you bring to the table

  • You hold a Bachelor or a Master degree in a healthcare or IT related field.
  • You have a minimum of 5 years of experience with direct technical project sales in a complex sales organization environment with multiple stakeholders.
  • Experienced in selling healthcare IT solutions / medical software / PACS / RIS
  • You have a strong network within Dutch hospitals, especially with the C-Suite
  • You are proficient in strategic selling concepts and/or comparable sales processes and tools. Knowledge of the Miller Heiman methodology or blue sheet approach is a plus.
  • You are experienced with planning and developing complex businesses cases within budget limitations.
  • As a strong team player you are able to maintain a high level of quality in a continually changing environment.
  • You are able to work on multiple tasks and organize your time effectively to achieve your goals and objectives.
  • You have an analytical mind and a solid process orientation.
  • You have an entrepreneurial attitude and go the extra mile for our customers.
  • You are willing to travel up to 70 % of time within The Netherlands.
  • You have strong communication skills (written and oral) in Dutch and English.


Location: Agfa HealthCare, remote in NL 


We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there! 

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