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Technical Writer

Date:  Sep 20, 2022

Waterloo, ON, CA

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).


At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management. 


From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.


As a Technical Writer you will research, write, and build product documentation created from our research and development sites. As part of the Documentation group, your understanding of documentation best practices and commitment to innovative documentation strategies will help contribute to global documentation initiatives and produce high-quality documentation.


  • Write product user and administrator documentation including knowledge bases, deployment manuals, service bulletins, customer release notes, and documentation relating to software applications.
  • Manage multiple projects to create product documents that conform to company documentation and quality assurance standards, in a variety of media/formats.
  • Participate in global workgroups, project groups


Education and Work Experience:


  • 2 to 4 years of previous technical writing and marketing communication experience, preferably in the software industry
  • Demonstrated knowledge and experience with software product development and product documentation requirements
  • Excellent verbal, written, and interpersonal communication skills
  • Proven organizational, multi-tasking, time management, planning, and project management skills required
  • Demonstrated ability to learn new technologies on an on-going basis, including the capability to communicate technological principles and information in an audience-friendly manner
  • Experience with DITA content, topic-based authoring. HTML, and XML-based editors, as well as working with Component Content Management Systems (CCMS).
  • Previous experience with information architecture and/or persona-based design principles an asset
  • Bachelor’s degree in English Literature, Rhetoric and Professional Writing (RPW), Journalism, Communication, or related field, or equivalent education and experience


Additional Assets:


  • Previous experience in the medical field or medical device manufacturing industry an asset
  • Experience with Ixiasoft, Oxygen, Confluence, CSS, and graphic design software products an asset
  • Experience delivering dynamic content to the web, and mobile devices
  • Experience with Agile processes and Agile documentation
  • Experience or understanding of HL7 or DICOM an asset





We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!


Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario.  We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact


At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.


Learn more about Agfa HealthCare and follow us on Instagram.

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