Senior Program Manager

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

As a Senior Program Manager, you will lead complex, cross-functional product solution programs from concept through delivery and adoption. You will be responsible for aligning technical execution with business goals, managing stakeholder expectations, and ensuring timely, high-quality releases.

This role requires a strategic thinker with deep experience in Agile methodologies, strong leadership, influence & communication skills, and a proven ability to drive results in a matrixed environment.

Location:

• Waterloo, ON

What You'll Do:

• Program Execution: Lead end-to-end program execution across multiple Agile Release Trains (ARTs), Scrum teams and across global and regional cross-functional teams.
• Planning: Develop and maintain comprehensive integrated program plans, schedules, and risk mitigation plans.
• Quality Assurance: Ensure program scope, objectives, and success metrics are established to continually increase the design-to-release quality through collaboration with product and technical stakeholders.
• Stakeholder Alignment: Ensure cross-functional alignment to the integrated program plan and resolve conflicts across teams and functions.
• Process Compliance: Ensure compliance with internal Design Control, Release Management, and Regulatory processes.
• Continuous Improvement & Best Practices: Drive continuous improvement in program delivery through retrospectives and process optimization. Mentor other program/project managers and/or contribute to the evolution of PMO best practices and frameworks (e.g., SAFe, Scrum).
• Communication: Act as the program liaison providing regular updates to leadership and organizational stakeholders on program status, risks, metrics and outcomes relative to the roadmap.

Who You Are:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8+ years of experience in program management, preferably in a healthcare software product or high-tech environment that releases a product that is broadly distributed
• Strong knowledge of Agile methodologies (SAFe certification preferred).
• Proven track record of delivering complex programs on time and within scope.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience with tools such as Jira, Confluence, MS Project, and portfolio management platforms.
• PMP or equivalent project management certification.
• Experience working in regulated environments (e.g., medical devices, healthcare IT).
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies

Our Values:

• Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. 

Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $140,000 - $190,000. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario.  We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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