Head of Enterprise Program Management

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The Head of Enterprise Program Management for AGFA HealthCare is a critical role for our continued growth. In this role, reporting directly the AGFA HealthCare’s CTO, you will directly and indirectly lead the projects & programs that deliver our innovative solutions to customers through cross-functional collaboration across multiple teams, sites, and functions.  This role is ultimately responsible for delivering multi-generational product portfolio plans and critical product capabilities to help customers maximize outcomes through our products.

This role sits at the intersection of strategy, technology, and execution. It demands the ability to work together with cross functional leadership to convert long‑term strategic vision into a multi‑generational roadmap and to operationalize that roadmap into high quality, high velocity action. The leader in this position drives multiple cross‑functional high‑impact customer releases each year, ensuring execution excellence while empowering clinicians to work in the flow — reducing cognitive load, eliminating workflow friction, and embedding intelligence directly into daily clinical decision‑making through the market’s most advanced Enterprise Imaging solution.

Location:

• North America (US / Canada)

What Makes This Role Exciting:

• You will have the opportunity to reimagine our product release programs—making them more outcome‑driven for customers, more collaborative across teams, and more fulfilling for the people doing the work.
• The PMO is the nexus of every function and organization in AGFA HealthCare, giving the PMO leader unparalleled visibility and access and orchestration of the entire company.
• You will lead product delivery program strategy at a time when we further optimize for agility, quality and delivery optimized for SaaS.
• Key organizational leader in AGFA HealthCare during a time of explosive growth and product expansion.
• Most importantly, you will be a key leader who supports AGFA HealthCare’s mission to deliver imaging without barriers – empowering healthcare providers to rise to their fullest potential.

What You'll Do:

• Responsible for leading the PMO team responsible for managing AGFA HealthCare’s product release programs.
• Team Leadership: Lead, inspire and develop a diverse team across multiple locations and skill sets. Foster a culture of collaboration, continuous learning & development, and excellence in solutions development, capability building and customer experience. Ensure organizational design is in place that maximizes innovation, speed, and efficiency. Establish solid succession planning at key levels within the organization enabling the PMO to be a talent hub for all of AGFA HealthCare.
• Provide vision and leadership to continually improve our scaled agile way of working in close partnership with the Chief Technology Officer and peer roles within the engineering leadership team.  Maintain a deep understanding of technologies, industry trends, and competitive landscapes leading to guidance & recommendations on ways we can lead and adapt within AGFA HealthCare.
• Improving AGFA HealthCare’s product release programs to be more cross-functional including owning the change management process to ensure that improvements are embraced by our global team.
• Improving and empowering core program teamwork, internal and cross-functional communications, and establishing clear interface points and successful collaboration between functions.
• Leading agile planning and delivery within our adapted SAFe product development framework and governance. This includes clear decision-making processes within programs, ensuring decisions are made within the established guardrails for each team, train, or function as quickly as responsibly possible and communicated as needed.
• Leading & improving the PMO’s operating mechanisms, KPI’s and ways of working.
• Leading & improving the process to create annual update to multi-generational product roadmap and solution development budgets and communicating regularly on status vs. plans and budgets.
• Leading the documentation and training function.
• PMO is actively leading, not just reporting, all aspects of solution delivery from road mapping, program & project kick-off, designing & delivering the software we create, 3rd party solutions we integrate with, serviceability, regulatory compliance and certifications, marketing & launch to sales and operational readiness leading to a smooth launch to customers.
• Key member of the product development leadership team, driving to a common goal of serving our customers, and providing ideas, insights and recommendations on improvements we can make in our ability to serve our customers.

Who You Are:

• Expertise in delivering multiple product development and delivery programs for technical solutions that are delivered at mass scale.
• Proven track record of senior leadership in a global corporation with multiple locations units with a strong technology-driven focus
• Significant budget ownership and responsibility for short- and long-term projects and investments
• Preferably deep experience in the healthcare industry, or another regulated industry
• Strong business acumen and ability to align technology strategies with organizational goals, customer needs, and market trends.
• Demonstrated success in leading and managing geographically distributed teams, fostering collaboration, and driving high-performance cultures.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Proven experience in technology roadmap development, strategic planning, and execution.
• Strong problem-solving and decision-making abilities, with a focus on delivering innovative and impactful solutions within time and budget constraints.
• Familiarity with regulatory compliance, data privacy, and cybersecurity standards and regulations
• Solid understanding of LEAN, ideally strong LEAN practitioner
• PMI and/or Agile certification or equivalent experience required..
• Preferred candidate in the Waterloo, Kitchener, Toronto area, although flexible to accept candidates in Eastern or Atlantic time zones in Canada or USA who is open to quarterly travel to AGFA office locations and occasional customer travel 1-2 times a year.

Our Values:

• Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. 

Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario.  We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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