Global Solution Design Manager

Date:  Nov 17, 2023

Waterloo, ON, CA

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).


At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management. 


From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.


This position defines and documents Agfa Heathcare Solution Architecture portfolio and transfers related knowledge to Sales and Pre-sales. You support local sales organizations to understand customer IT requirements and design suitable solutions.


As a Global Solution Design Manager, you: 


  • Collect and document new customer requirements related to solution architectures and initiate internal assessment process with support of IT Platform Product Management
  • Create and document standard solution design guidelines and templates in collaboration with Platform Engineering, R&D and Product Management
  • Create solution design business tools and templates to support decision rationale and improve pre-sales process efficiency
  • Train Pre-sales on Agfa’s solution architecture portfolio features and benefits
  • Write RFP responses related to solution architecture
  • Perform project needs analysis related to workflow, dataflow as well as existing IT Platform environment (onsite or remotely)
  • Lead design discussions with our customers and present customized solution architectures
  • Explain final project specific SAW (Solution Architecture Workbook) to the Order Fulfilment team to ensure seamless hand-over to deployment services teams
  • Discuss and document product design issues and raise them to Product Owners


 What you should bring along:


  • A Bachelor or master’s degree in engineering, computer science of information systems
  • 3 to 5 years of experience in a technical role in a healthcare environment
  • Assertiveness to get insight into the customer environment through collaboration with Agfa After-sales Services teams or directly through the customer IT staff
  • The experience to remotely connect to a customer environment and collect site configuration details about Application software, Operating Systems, Middleware, VMware as well as underlying Servers, Storage and Network
  • Hands-on mentality, eagerness to learn and proactiveness. You dare to challenge and ask questions
  • Excellent verbal, written communication skills 
  • Flexibility to travel up to 30% when required


Location: Hybrid model - Waterloo office 



We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!


Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario.  We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact


At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.


Learn more about Agfa HealthCare and follow us on Instagram.

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