Key Account Manager SOLA

Date:  Mar 21, 2024

Santiago, CL


This position provides day-to-day Sales delivery to Agfa Healthcare customers and the Agfa organization. The Key Account Manager acts as single point of contact to customers for Agfa Healthcare products & services and is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts. Cultivating relationships (making, creating and establishing) is essential.

Accounts are a combination of products & solutions of high technical complexity.

The KAMs entails also competitive and innovating/new products.


Gain IT sales through our internal sales teams and dealers, in accordance with regional and worldwide business plans

Independently prepares sales presentation, contracts and proposals.


Major Accountabilities: 


  • Create and execute a strategic account plan
  • Act as single point of contact to assigned customer base for Agfa products & services
  • Accompany prospective customers from first contact to closing of contract
  • Qualification of accounts
  • Manage customer relationship
  • Manage customer expectations during proposal & negotiation phase
  • Negotiate with customers (new sales, upgrades, service contracts)
  • Explain and demonstrate the sold products/solutions and think strategically with the customer (requires in depth knowledge of  product line and its applications)
  • Coordinate and control sales processes
  • Being Sales contact in hand-over from sales to Services
  • Assist the service manager during proposal & negotiation phase for SMA’s
  • Accountability to establish and build strong client relationships over time that allow for continuity.
  • Accountability for ongoing representation of sales, support and service delivery programs
  • Accountability for profitable offer calculation, submission and contract management
  • Accountability for over dues
  • Accountability to provide a complete and meaningful hand-over to Services and R&D, according to Agfa HE best practice procedures.
  • Participates with other sales management in developing sales strategies for national accounts, including identification of target accounts and opportunities
  • Monitors competitive activity in accounts and formulates appropriate response strategies.




  • Degree: Business Administration, Marketing, Industrial Engineer, System Engineer, etc.




  • 5 years in Technology Sales (Preferred focused in Medical Technology Sales)
Specific skills:


  • Languages: Spanish and English Fluent
  • IT-knowledge: Windows, Sales funnel, Office 365, Forecasting, Negotiations, Strategies, Teamwork, Leadership, Proactive, Excellent relationship, Strong business sense. 
  • Professional attitude and the ability to interact at all levels of a company. Have an objective approach towards complex problems.

Job Segment: Account Manager, Industrial Engineer, Systems Engineer, Bilingual, Sales, Engineering