Senior Key Account Manager NL

The Senior Key Account Manager acts as single point of contact to key customers and prospects for Agfa HealthCare IT products & services. He/she is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts.

As a Key Account Manager you are responsible for: 

• The development of a local sales strategy to secure new customers, by conveying the features, benefits and value proposition of Agfa HealthCare’s full portfolio of IT products to the different stakeholders;
• Creating and executing the account planning, in order to secure the installed customer base;
• Customer satisfaction, maintaining our brand credibility and the customers’ trust in Agfa Healthcare;
• Developing and managing profitable annual order intake and sales plans for our IT products and contributing to our competitive advantage by:
  • Adhering to and promoting a strategic selling process where you support in defining and refining a consistent and reusable formula for winning new business;
  • Developing and expanding consultative sales relations with decisionmakers within the customer's organization such as key management, executive management, CFO, CIO, CEO, CMIO, …
  • Improving the accuracy of detailed forecasts and sales pipeline reports;
  • Managing customer relationships, setting clear customer expectations and communicating clearly with Agfa colleagues and customers to ensure a seamless implementation and follow up of customer escalations;
  • Managing the bid and tender process with internal and 3rd party vendors;
• Business advice on our product roadmap, vision and business development plans;
• Monitoring industry trends, obtaining competition intelligence and sharing that information internally with the management and key stakeholders;
• Managing the expenses according to budget limitations with respect to Agfa’s Quality Standards, business processes and the HealthCare Code of Conduct.

What you bring to the table

• You hold a Bachelor or a Master degree in a healthcare or IT related field.
• You have a minimum of 5 years of experience with direct technical project sales in a complex sales organization environment with multiple stakeholders.
• Experienced in selling healthcare IT solutions / medical software / PACS / RIS
• You have a strong network within Dutch hospitals, especially with the C-Suite
• You are proficient in strategic selling concepts and/or comparable sales processes and tools. Knowledge of the Miller Heiman methodology or blue sheet approach is a plus.
• You are experienced with planning and developing complex businesses cases within budget limitations.
• As a strong team player you are able to maintain a high level of quality in a continually changing environment.
• You are able to work on multiple tasks and organize your time effectively to achieve your goals and objectives.
• You have an analytical mind and a solid process orientation.
• You have an entrepreneurial attitude and go the extra mile for our customers.
• You are willing to travel up to 70 % of time within The Netherlands.
• You have strong communication skills (written and oral) in Dutch and English.

Location: Agfa HealthCare, Rijswijk (NL) 

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!　

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