Director of the Project Management Office (PMO) North America

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).　

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The Director of the Project Management Office (PMO) provides strategic leadership and oversight of the project management function across the organization. This role ensures that projects and programs are delivered on time, within scope, and aligned to business priorities. The Director establishes governance frameworks, drives best practices, and develops project management metrics to enable predictable, high-quality delivery of initiatives that advance the organization’s strategic objectives.

What You'll Do:

Strategic Leadership & Governance

• Define and implement the PMO’s vision, strategy, and roadmap in alignment with organizational goals.
• Establish project portfolio management processes, ensuring effective prioritization and resource allocation.
• Develop and enforce governance frameworks, methodologies, and standards for project execution.
• Establish metrics and KPIs for project performance, risk management, and resource utilization.

Portfolio & Program Management

• Oversee enterprise project portfolios, ensuring alignment with strategic priorities and delivery of measurable business outcomes.
• Oversee intake, prioritization, and execution of all IT project requests in coordination with business and clinical stakeholders.
• Provide line managers with insights to optimize resource allocation based on portfolio demand, clinical impact, and organizational priorities.
• Monitor project performance, proactively managing risks, issues, and dependencies.
• Report regularly to executive leadership on portfolio health, escalations, timelines, and value realization.

Operational Excellence

• Drive continuous improvement in project management practices, tools, and templates.
• Optimize resource utilization across projects to improve efficiency and throughput.
• Establish and track KPIs/metrics for project health, delivery performance, and organizational value realization.

Team & Talent Development

• Lead, coach, and mentor a team of Business Analysts and PMO support staff.
• Foster a culture of accountability, collaboration, and results-driven execution.
• Support professional development and career progression for project management staff.
• Cultivate a collaborative environment with clinical, technical, and administrative teams.

Stakeholder Engagement

• Partner with executives and business leaders to understand priorities and ensure project alignment.
• Build strong relationships across departments to enable cross-functional collaboration and change adoption.
• Act as a trusted advisor to leadership on project portfolio health and delivery risks.
• Navigate organizational change management with sensitivity to clinical workflows and end-user adoption.

Education:

• Bachelor’s degree in Healthcare Administration, Information Technology, Business, or related field (required).
• Master’s degree (MBA, MHA, or MIS) preferred.

Certifications:

• PMP (Project Management Professional) – required
• ITIL, Lean Six Sigma, or SAFe certifications – a plus.

Experience:

• 10+ years of progressive experience in IT project management, including at least 5 years in a leadership/PMO director role
• Experience managing large-scale healthcare IT projects, including EHR systems, IT infrastructure, and compliance projects
• Strong familiarity with clinical environments, terminology, and regulatory frameworks.

Key Competencies:

• Strategic Thinking & Business Acumen – Aligns project portfolios with organizational goals and drives measurable business outcomes.
• Leadership & Talent Development – Builds, mentors, and inspires a high-performing project management office team.
• Portfolio & Program Management Expertise – Prioritizes initiatives, manages interdependencies, and ensures delivery of enterprise-wide projects.
• Governance & Risk Management – Establishes frameworks, mitigates risks, and ensures consistent project execution.
• Change Leadership – Champions organizational transformation and drives adoption of new processes and methodologies.
• Stakeholder Influence & Communication – Builds trust, secures alignment, and communicates effectively with executives and cross-functional teams.
• Process & Performance Optimization – Continuously improves methodologies, tools, and delivery efficiency.
• Adaptability & Problem-Solving – Navigates ambiguity, resolves conflicts, and provides clarity in complex situations.

Working Conditions:

• Remote work environment with occasional travel to corporate offices for executive and stakeholder engagement.

(Agfa) Our Values:

• Own It (I do what I say, full accountability for results, finding solutions, and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decisions for team’s benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.　
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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