IT System Engineer ( PACS - RIS - VNA )

IT System Engineer - Madrid

Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support, and also some specific developments focused on Imaging healthcare (systems integration). As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service.

As IT System Engineer you are responsible for:

· To fill the proper installation docs accordingly, to manage equipment in the most proper way (Service Now, reporting, acceptance test)

· Together with the project manager, evaluates the possible solutions during the implementation phase to meet the timing of the project itself

· To identify and communicate risks analysis and problems

· To cooperate with the R&D to solve problems and make a proper risk analysis

· To take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project

Focused on development activities, you are responsible for:

· To understand customer and workflow needs

· To cooperate with development team, understanding previous solutions and collaborating with new ones.

What you bring to the table:

· Degree in IT or Formacion profesional

· At least 2 years of professional experience in managing complex customers and hospital workflow

· Oracle DBA or expert in Oracle database could be a plus.

· Good knowledge of IT network and domain.

· Experience with Windows Server, Oracle (database), Linux / Unix , SQL , Scripting, DNS server.

· Solid communications skills (oral/written) to interact effectively and professionally with both internal and external customers

· Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus

· Customer focus attitude and problem-solving skills

· Good language skills in Spanish and English, both written and verbally

Location: Madrid metropolitan area, Spain