Application Specialist

Agfa HealthCare, a member of the Agfa-Gevaert Group, is a leading global provider of diagnostic imaging and  healthcare IT solutions. The company has nearly a century of healthcare experience and has been a pioneer on the healthcare IT market since the early 1990's. Today, Agfa HealthCare designs, develops and delivers state-of-the-art systems for capturing, managing and processing diagnostic images and clinical/administrative information for hospitals and healthcare facilities, as well as contrast media solutions to enable effective medical imaging results. The company has sales offices and agents in over 100 markets worldwide.

Agfa HealthCare has an immediate opening for a Talented Applications Specialist to join its team in Colombia.

The Application Specialist acts as an expert in Agfa products working directly with end-user customers. The Application Specialist is also responsible for training Key Users, Sysadmin, Physicians, and the rest of the clinical users. This role also supports the selling process with demo and Workflow analysis. Clinical knowledge and background are necessary.

Main Responsibilities:

• Train end-user customers.
• Workflow analysis during the implementation phase.
• Agfa product expert.
• Working out a test program with dedicated procedures
• Interpretation of the test results
• Pre- or reporting of the test programs
• Guide field-testing of the products with dedicated procedures
• Investigation of field complaints and feedback to the field (under the supervision of the Product manager)
• Execution of field-testing and reporting to the Application manager
• Making proposals to optimize the practical work
• Operator of equipment that is needed for the validation testing
• Installing, maintaining, and setup of equipment which is needed for the testing
• Support and giving basic feedback to the field for complaint investigation
• Assistance to support sales to deliver demo samples, mail orders
• Support for VIP demos, high level training,
• Administrative support - logging data equipment - shipments - updating procedures, documentation, test files, etc.
• Maintain the lab environment towards operational - cleanness - safety - maintenance of equipment
• Monitoring the consistency of the output quality
• Creation of basic techniques in the field
• Execution of basic training and standard demo
• Collecting demo samples for training (sample book - troubleshooting field - production samples)

Education:

• Medical Technologist, Physician, Biomedical engineer

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package.

If you want to be part of this experience, we'll take you there!

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