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Field Service Engineer (Inzynier serwisu)

Date: Mar 29, 2021

Location: Warsaw, PL

Company: AGFA

The healthcare market has been influenced tremendously by the technological evolutions over the recent years. Continuous innovations and significant investment in Information Technology have allowed AGFA to successfully develop new solutions, leading to a wide offering of Digital and Computed Radiography products. In line with our growth strategy, we want to further develop our market position and substantially grow our market share in the advanced DR modality business, high-tech devices that are designed to deliver the optimum balance between low radiation dose and high image quality while providing the tools to monitor the patient exposures.



Currently we are looking for a proactive Field Service Engineer for DR and CR equipment. This position performs technical service and support day-to day business on Agfa and 3rd party products and systems to customers.


Location: central Poland


Major Accountabilities:


  • Installing and modifying Agfa and 3rd party products (DR and CR)
  • Troubleshoot Agfa and 3rd party products, also repairing and replacing on-site and remotely
  • Assist R&D and HQ in problem solving and risk analysis
  • Training the customers
  • Escalate when necessary problems to 2nd and 3rd tier support
  • Service incidents documentation
  • Performing preventive/corrective maintenance on equipment
  • Assisting internal and external customers (e.g. user, freelancer, colleagues from all business areas, HQ etc.) on-site and remotely on technical questions and issues
  • Identifying opportunity for up-selling Agfa Services and Products and pass on upselling opportunities to sales as required



  • Higher education preferably electrical engineering, automation, mechatronics, medical physics or related
  • Expereince in service mechanical and electrical devices together with cooperating computer software
  • Experience in installing and maintaining medical devices and especially X-ray or DR systems will be a great asset
  • Proactivity, flexibility, independence, own initiative, eager to act on short notice and to change schedules, openness to new challenges
  • Driving license,
  • Very good knowledge of English language


What we offer you:

  • Stable employment based on permanent employment contract
  • Positive work atmosphere in international organization 
  • Competitive salary and benefits package 

Job Segment: Maintenance, Medical, Engineer, Field Engineer, Electrical, Manufacturing, Healthcare, Engineering