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Global Application Specialist

Date: Aug 9, 2019

Location: Waterloo, ON, CA, N2L 6R5

Company: Agfa-Gevaert NV


Agfa HealthCare, a member of the Agfa-Gevaert Group, is a leading global provider of diagnostic imaging and healthcare IT solutions. The company has nearly a century of healthcare experience and has been a pioneer on the healthcare IT market since the early 1990's. Today, Agfa HealthCare designs, develops and delivers state-of-the-art systems for capturing, managing and processing diagnostic images and clinical/administrative information for hospitals and healthcare facilities, as well as contrast media solutions to enable effective medical imaging results. The company has sales offices and agents in over 100 markets worldwide.


Agfa HealthCare has an open position for a talented Global Application Specialist to join its team in Waterloo


  • The Global Application Specialist resides in the V&V team and assists in product validation and testing of software prior to its release.
  • Because of the expert domain knowledge, the Global Application Specialist also provides support and assistance to customers, AGFA Sales and Services Units and development centers.
  • He/she creates training materials and delivers application trainings about AGFA Enterprise solutions offerings to customers and AGFA colleagues across the world.
  • These trainings include upgrade trainings, train-the-trainer programs, end-use trainings and configuration trainings and can be performed on AFGA premises or on customer’s site.
  • In addition, he/she is asked to perform pre-sales consultancy and demonstrations to potential customers on conferences, in-house AGFA demo centers or on customer’s site.
  • Through the support channels, the global application specialist is also available to provide expert support for specific expert matters.
  • This function is not only limited to the radiology department but will be extended to other –ology’s. 


Main Responsibilities:


  • Definition & development of validation test scripts
  • Non-medical validation and performing Verification tests
  • Creation of training manuals, outlines and other training documentation
  • Providing professional trainings to customers and AGFA colleagues
  • Assistance in the specifications analysis for products and systems together with the Product Team’s Product Managers, and other Product Team members.
  • Advice to release products, based on the results of the non-medical tests and the field trial tests according to the quality and regulatory standards.
  • Be present at important Field Trial, contribution and involvement in customer discussions, globally.
  • Preparation for & support during exhibitions
  • Willing to travel 25% to 30%


This role will be interacting regularly with:


  • Pilot customers.
  • Other V&V teams globally
  • Customers
  • Potential customers (e.g. on conferences)





  • Bachelor degree (or higher) in Radiography, Nursing 



  • Minimum 3 years of relevant work experience in the healthcare industry and high affinity with IT.



  • You have knowledge of PACS/RIS, medical imaging and workflows. Experience with medical imaging, in depth knowledge of how to install and configure AGFA products and how they interact together in a solution testing environment is considered as an asset
  • You are able to quickly assimilate and understand new products, new technologies and requirements
  • Ability to self-manage your time and work in stressful situations at times, due to customer urgencies (i.e. patient care/hospitals)
  • You understand the complexity of working in a medical environment and are willing to embrace the regulatory responsibilities this holds
  • You are a team player – you are able to work together with other team members for accomplishing team-goals, you are supportive to other team members and you take into account other member’s feedback on your own work
  • You feel confident in an agile working environment
  • Excellent communication skills in English; French and Dutch (asset)
  • Knowledge of Healthcare standards such as HL7, Dicom, IHE






We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario.  We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation, please reach out to Human Resources.

Learn more about Agfa HealthCare and follow us on Twitter.

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