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Account Manager

Date: Aug 2, 2019

Location: Santiago, CL

Company: Agfa-Gevaert NV


Agfa HealthCare, a member of the Agfa-Gevaert Group, is a leading global provider of diagnostic imaging and  healthcare IT solutions. The company has nearly a century of healthcare experience and has been a pioneer on the healthcare IT market since the early 1990's. Today, Agfa HealthCare designs, develops and delivers state-of-the-art systems for capturing, managing and processing diagnostic images and clinical/administrative information for hospitals and healthcare facilities, as well as contrast media solutions to enable effective medical imaging results. The company has sales offices and agents in over 100 markets worldwide.



The Account Manager acts as single point of contact to customers for Agfa Healthcare products & services in a designated geographic territory. Focuses on personal sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems. Sales representatives have in principle no sales team to manage.


  • Accounts are stable in nature, within an identified market or geography.
  • Is also responsible for identifying opportunities, , managing customer expectations and negotiating contracts with the support of the Sales Manager. Cultivating relationships is essential.
  • Follow internal process (Order Generation) and be part of Sale Management Process to deliver/create forecast and budgets with the support of the Sales Manager.
  • Continues follow-up with customer and potential customer (meeting, presentations, support service meeting, etc).


Main responsibilities:


  • Meets personal sales targets as established, focusing on small to moderate accounts, which are stable in nature within identified markets or geography.
  • Receives periodic coaching from supervisor or more experienced professionals.
  • Prepares sales presentations, contracts and proposals.
  • Accountability for profitable offer calculation, submission and contract management.
  • Participates in special projects such as major promotions etc.
  • Execute a strategic account plan according to the orientation from Sales Manager.
  • Continues opportunities follow up.
  • Regular contact with assigned accounts.
  • Accompany prospective customers from first contact to closing of contract with Sales Manager’s support.
  • Manage customer relationship and expectations during proposal & negotiation phase with Sales Manager’s support.
  • Negotiate with customers (new sales, upgrades, service contracts, transition projects).
  • Explain and demonstrate the sold products/solutions with a technical support if necessary, towards the best strategy, working together with the customer.
  • Execute and control sales processes with the support of others if necessary.
  • Being Sales contact in hand-over from sales to Services with a technical support if necessary.
  • Assist the service manager during proposal & negotiation phase for SMA’s.
  • Accountability to establish and build strong client relationships over time that allow for continuity with the support of more senior professionals such as a Key Account Manager or the Sales Manager.
  • Accountability for ongoing representation of sales with a technical support if necessary.
  • Participates with other sales management to contribute in developing sales strategies for national accounts, including identification of target accounts and opportunities.



  • Business administration, marketing, system engineering, industrial engineer, or related.



  • +3 years of experience in Sales of Technologies in Healthcare sector.



  • General knowledge: Negotiations, Teamwork, Proactive, Excellent relationship builder, Strong business sense. 

  • CRM, Windows Office 365. Forecasting process, strategic in sales and leadership  skills are differentials.
  • Professional attitude and the ability to interact at all levels of a company. Objective approach towards complex problems.
  • Languages: Spanish and Advanced English would be a differential.







We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented, committed team of individuals, training and career development programs, and a competitive compensation and benefits package.

If you want to be part of this experience, we'll take you there!


Learn more about Agfa HealthCare and follow us on Twitter

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