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Global Service Product and Marketing Manager

Date: Jan 20, 2022

Location: Mortsel, BE

Company: AGFA


Agfa Radiology Solutions excels in medical imaging, setting the standards for safety, productivity, clinical value and cost. Become part of global transformation as fundamental changes in global healthcare are taking place. We are well-placed to exploit the opportunities at hand. We offer you a dynamic environment that builds on our unique expertise in medical imaging and our decade-long presence in the world-wide market. Our business provides multiple opportunities to develop your strengths – it is yours to grab them!


As Service Product and Marketing Manager you are responsible for the development of the overall marketing programs for Service. You take the lead in the development of new and existing products and markets in order to effectively contribute to the achievement of the organisation’s business and marketing objectives.


Location: preferably Mortsel (Belgium) but open to other European offices



  • Develops business and marketing plans for assigned products/brands, including pricing strategies, sales plans, and implementation strategies. 
  • Participates in and evaluates market research and analysis, promotions, public relations, and advertising associated with assigned brands or products; assesses their success against plan. 
  • Collaborate with a wide variety of internal functional areas such as Presales, (after) Sales teams, Strategy office, R&D, Production, Regulatory, Services and also with external sources
  • Responsible for elaborating and deploying training for regions on brand/product introductions or enhancements, as well as new marketing/sales campaigns. 
  • Liaises with specialist departments to ensure the effective operation and production of new/revised service solutions, as well as monitors performance of recently introduced service innovations.
  • Negotiates with other internal departments, in order to agree new product opportunities or developments within set time-scales and budgets. 
  • Monitor current and future market needs in close cooperation with the Sales and Services organization and the Business Strategy team.



  • You have a master degree in marketing, sales or business development or equal by experience
  • Prior experience in product management or a development role leading product definition or services marketing activities are an asset 
  • Knowledge of Imaging Equipment and a clinical background represent a great advantage
  • You show strong expertise in customer services, requirement definitions, marketing, customer communication and product/service life-cycle management
  • Experience with development of services Strategy through channels (distributors/dealers) is a plus
  • You demonstrate good balance between strategic thinking and operational efficiency, being capable of setting a vision for value-added solutions
  • You have relevant experience in a large, multi-site, matrix and international environment, preferable in the Healthcare Industry
  • You are able to work collaboratively with multiple cross-functional teams in a globally distributed organization
  • You are persistent and an excellent change agent
  • You have a mindset and experience in design thinking, as well as the ability to set up and coordinate agile and cross-functional squads
  • You are result driven and a decision maker
  • You have strong relationship building skills and the ability to collaborate with diverse personalities
  • You are entrepreneurial, open, hands on and diplomatic
  • You communicate fluently in English, any other language is an asset
  • You are willing to travel (20%)



What we offer now and in the future

  • A dynamic global organisation with a history of innovation and strong product portfolio.
  • A challenging environment combined with a supportive management structure.
  • Career development and growth.
  • A competitive salary and benefit package.
  • A friendly work environment surrounded by dedicated and professional colleagues.



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