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Application Specialist (Imaging IT)

Date:  Jun 16, 2022
Location: 

home based, BE

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.  From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

 

Application Specialist

 

The Application Specialist supports the business at European level. The Imaging IT Application Specialist will act as the main contact person to the local organizations for application pre-sales support, for application aspects during the project delivery phase, for customer trainings and follow up.

 

As a key member of the Marketing IT Europe Team, the Application Specialist:

  • Ensures the liaison between the countries SSU and the product centers in HQ, by supporting the regional countries pre-sales consultants and account manager on application/workflow questions, demonstrations, and RFP replies.
  • Interacts with customers, partners and other external or internal stakeholders during the sales and after sales process
  • Is the author of e-learnings including creating content, editing and redacting of trainings targeting the end-users of Enterprise Imaging
  • Executes workflow analysis related to the Agfa HealthCare Imaging IT solutions, document these workflows, map the workflows on the capabilities of Enterprise Imaging, Scheduling, RIS and other components of the IITS solution stack and develops workarounds if necessary
  • Assists in the implementation of the Enterprise Imaging solution from a functional perspective, including application configuration, user training and follow up
  • Provides input in the roadmap and develops skills in the organization in accordance with the product portfolio and the market requirements

 

Our successful Application Specialist will: 

 

  • Develop deep application knowledge of the Agfa HealthCare Imaging IT solutions
  • Apply project management methodologies and tools to execute the complex project implementations at the customer site from a functional perspective, and introduces this knowledge to local specialists
  • Create e-learnings to ensure that our e-learning platform is up to date with content according to our actual SW versions.
  • Understand the business and workflow aspects of the Radiology/Cardiology IT & Enterprise Imaging projects
  • Can demo the solution according to customers’ needs and required workflows
  • Exhibit in-depth and up-to-date knowledge and understanding of AGFA’s internal processes including Solution Launch Process (SLP) and Quality Management System
  • Maintain positive working relationships with representatives of Agfa Healthcare’s local and global professional services and service organization.

 

Ability to travel throughout Europe, including overnight travel up to 30% of the time, as appropriate.

 

What you bring to the table
 

  • Profound general & medical IT knowledge.
  • University or college education in healthcare or related field, or equivalent combination of education and experience
  • Good understanding of Radiology and Cardiology workflows in a multi-stakeholder environment, including:
    • deep understanding of hospital workflows
    • setup and configuration of the products
    • demonstration of the products
    • strong application demonstration skills
    • end user training

 

    • Demonstration of personal assets and characteristics including:
      • ability to handle stress and conflict situations
      • excellent verbal and written communication skills
      • strong interpersonal skills, including the proven ability to network in a global environment, and build relationships with geographically remote personnel
      • customer orientation

 

  • Experience in healthcare environment is an asset

 

 

Location: Homebased, with frequent client visits in Europe

 

 

About us

Agfa HealthCare headquartered in Mortsel, Belgium is present in one hospital out of two and is a leading provider of eHealth & Digital Imaging solutions. The company provides digital technology and IT solutions to meet the needs of clinicians & hospitals around the globe. The company is also a key provider of healthcare information solutions, integrating the administrative, financial and clinical workflows of hospitals. Care organizations in over 40 countries rely on Agfa HealthCare and our 3000 colleagues to optimize their efficiency and improve patient care.

 

 

 

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there! 

Learn more about Agfa HealthCare and follow us Instagram.  

 


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