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Product Quality Manager (m/f)

Datum: 19.11.2018

Standort: Wien, AT

Unternehmen: Agfa-Gevaert NV

Agfa HealthCare, a part of the Agfa-Gevaert Group, is a leading provider of integrated IT solutions, state-of-the-art diagnostic imaging and contrast media solutions for hospitals and other healthcare centers. Agfa HealthCare has over a century of healthcare experience in diagnostic imaging and has been a pioneer on the healthcare IT market since the early 1990s. Over the years, Agfa HealthCare has demonstrated its capacity to rise successfully to its customers’ technological challenges, and to guide them in their transition from analogue to digital IT solutions. Today, Agfa HealthCare is a global Imaging Informatics leader with over 3600 installations (PACS, RIS, and CVIS) worldwide. The company is also a pioneer in the area of hospital and clinical information systems and well known with it's all-embracing product line ORBIS.


We are looking for a (m/f):


Product Quality Manager


The Product Quality Manager has full responsibility for the problem management process and the product quality of the assigned products and solutions for the IMG IT Division.



  • Chairs the Product Quality Teams for the assigned product lines and is responsible for managing the entire post market quality life cycle of the respective components, products, systems or solutions for the HealthCare portfolio assigned to her/his Product Quality Team
  • Ensures that all actions as described in the problem management procedure are performed in a timely and consistent manner, that all actions are properly documented and that the records are complete and accurate
  • Drives problem records to a solution, ensuring that all required departments for addressing the problems are involved and that the implementation plan is executed
  • Closes problem and initiates closure of linked complaints
  • escalates issues to appropriate management levels when required



  • Degree or Diploma in a technological field or an equivalent combination of education and experience
  • Detailed technical knowledge of the IMG IT products/solutions, or similar HealthCare IT solutions
  • Experienced in Problem management, with analytical skills and a solution oriented mindset
  • Strong understanding of the regulated medical device environment
  • Demonstrated project management experience on complex projects involving customers and various stakeholder
  • Excellent computer skills including Office and Intranet based knowledge management. Knowledge of statistical tools is a plus
  • Excellent oral, written and interpersonal communications skills
  • Very good English verbal and written communication skills
  • Strong customer orientation, interacting with both internal and external customers
  • Previous experience working in a global environment (networking and building relationships with individuals in remote locations)
  • Cooperation & Teamwork
  • Precise and accurate
  • Quality and compliance minded


What do we offer:

  • Positive and pleasant working atmosphere, embedded in a global organization
  • Possibility to bring your own ideas to reality
  • Flexible working time, adapting to the personal needs and preferences
  • We offer free drinks and fresh fruits
  • The company takes care for having free public transportation within Vienna
  • Nice and supporting colleagues
  • The minimum salary amounts to € 33.502€ pa. (prof. beginners), a higher salary will be agreed depending on skills and experience
  • If you want to be part of our world and future, we'll take you there!


Interested? Then apply! We are looking forward to receiving your application in full!


Agfa HealthCare GmbH

Human Resources
Diefenbachgasse 35
A-1150 Wien


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