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Service Engineer Jeddah / KSA

Date:  Nov 13, 2021

Riyadh, SA

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.  From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.



This site engineer role will be based in Jeddah - Kingdom of Saudi Arabia and performs technical service and support day-to day business on Agfa and 3rd party products to customers and internal staff.


Main responsibilities:

  • Escalate when necessary problems to 2nd and 3rd tier support
  • Perform preventive/corrective maintenance on equipment
  • Assist internal and external customers (e.g. user, freelancer, colleagues from all business areas, HQ etc.) on-site and remotely on technical questions and issues
  • Identify opportunity for up-selling Agfa Services and Products and pass on up-selling opportunities to sales as required


Education and Experience

  • Graduate in Computer Science or equivalent qualification 
  • 1-2 years of experience in RIS/PACs are an advantage
  • Knowledge of the hospitals and departments clinical workflow (Radiology, Cardiology ..etc)

Skills & Requirements

  • Wide range of IT technical skills (Windows or LINUX, VMWare, Storage, Networking, Oracle, Backup Systems, etc.)
  • Fluent in Arabic and English is must


Location: Jeddah, Kingdom of Saudi Arabia


What we offer:

  • A job in international European organization

  • Competitive salary and benefits

  • Training and career development programs

  • To work with a professional, talented team of individuals





We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there! 

Learn more about Agfa HealthCare and follow us Instagram.  


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