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IT Field Service Engineer

Date: Dec 23, 2020

Location: Madrid, ES

Company: Agfa-Gevaert NV

Currently we are looking for IT Field Service Engineer Spain who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service. It is responsible of identifying and receiving incidents on-site, and report/escalate them accordingly within the Service Organization. 

 

As IT Field Service Engineer Spain you are responsible for

  • Responsible for the daily operational administration and support of Enterprise Imaging and Reporting systems and applications.
  • Oversees integration and configuration of diagnostic imaging modalities as well as non-DICOM image.
  • In collaboration with Imaging Informatics staff, provides system support and works closely with clinicians and physicians who acquire and/or interpret images to evaluate and develop most efficient workflows.
  • Acts as a liaison between the Enterprise Imaging department and customers to deliver value-added capabilities with respect to image acquisition, management, and viewing.
  • Provides on-call support for designated imaging areas as needed.

 

What you bring to the table:

  • University degree in IT science or Engineering
  • At least 2 years of professional experience in the similar position
  • Strong knowledge of Windows & Solaris operating system, DB (SQL/Oracle), storage solutions, networking concept, data migration & system error analysis
  • Strong communications skills (oral/written) to interact effectively and professionally with both internal and external customers
  • Customer focus attitude and problem-solving skills 
  • Knowledge of healthcare environment with focus on Radiology and cardiology IT mkt.
  • Application skills (clinical background)
  • Good language skills in Spanish and English, both written and verbally

 

Location: Madrid

 

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!


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